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Working Towards the 21st Century IP Office Workshop Agenda


8:30 am9:00 am 
Introductions and Welcome

9:00 am–10:15 am 
Session 1: E-Filing and E-transactions with Customers
Session is open to All INTA Annual Meeting Registrants


Join us for an open discussion on the challenges of e-processing in all areas of the trademark process; from filing to opposition. Speakers from different IP Offices will discuss increased demand and greater customer expectations in the digital age, including:

  • What do applicants want?
  • How do national offices keep up efficiency while lowering costs?

Maximiliano Santa Cruz, Chilean National Institute of Intellectual Property (INAPI) (Chile)

Fernando dos Santos, African Regional Intellectual Property Organization (Zimbabwe)
Simon Gallagher, Intellectual Property Office New Zealand (IPONZ) (New Zealand)
HoHyung Park, Korean Intellectual Property Office (South Korea)
10:15 am–10:45 am 
Coffee Break
10:45 am 
Workshop will now be exclusive to all representatives from IP Offices attending the Annual Meeting and will remain a closed door session for the rest of the day.
10:45 am–12:00 pm 
Session 2: Quality Management in Light of Increased Demand
Closed door session for representatives from IP Offices only

Speakers will discuss their techniques for developing and retaining high quality management processes considering the rise in demand for trademark applications. Do countries utilize e-processing in their quality management systems?
Kok Wan Ng, Intellectual Property Office of Singapore (Singapore)
Ahmed Abd Elhalim Elzorkany, Egyptian Office for Trademark and Industrial Design (Egypt)
Hideyuki Morooka, Japan Patent Office (Japan)
12:15 pm–1:30 pm 
1:45 pm–3:00 pm 
Session 3: Outreach, Education and Enforcement
Closed door session for representatives from IP Offices only

Speakers from different offices will discuss promoting the benefits of trademarks to businesses and in particular to SMEs and local producers. What are the best approaches for informing consumers about the dangers of buying fake products? How can we better tackle infringement of trademarks on the internet?
Steve Rowan, Intellectual Property Office (United Kingdom)
Fatima Beattie, IP Australia (Australia)
Jose Luis Londoño Fernandez, Ministry of Industry, Commerce and Tourism (Colombia)
Shira Perlmutter, United States Patent and Trademark Office (United States)

3:15 pm–4:30 pm 
Session 4: Impact of Trademarks on the Economy
Closed door session for representatives from IP Offices only

Speakers will discuss the added value of trademarks on the economy and how certain countries measure and show the impact. Discussion will also touch on the damage caused by infringement.
Andrea Di Carlo, OHIM (Spain)
Marcus Höpperger, World Intellectual Property Organization (WIPO) (Switzerland)
Amanda F. Myers, United States Patent and Trademark Office (United States)
4:30 pm–4:45 pm 
Coffee Break
4:45 pm–5:45 pm 
Government Officials Industry Training Information Session
Organized by INTA’s Government Official Education and Training Committee
This informal and informational session is exclusively designed for Government Officials attending the Annual Meeting. It is a perfect way for you to find out more about INTA’s Government Officials Industry Training initiatives, and will feature a presentation from in-house counsel from the telecommunications industry, an overview of educational opportunities and details regarding the logistics for implementing such programming.
6:00 pm–7:00 pm 
Government Officials Reception
Hosted by INTA
Join INTA’s leadership and government officials from around the world for a reception thanking these officials for their dedication and support of the trademark community. This reception provides an opportunity for officials to share information and best practices with their colleagues in the trademark community.
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