Frequently Asked Questions
Whether you’re considering membership, joining for the first time, or managing your organization’s account, we’re here to help. Browse the topics below for answers to the questions we hear most often.
How do I renew my INTA membership?
Renewing your membership helps ensure continued access to your member benefits, resources, and preferred pricing.
Renewal information is sent before the start of each membership year. Eligible Designees and Administrators can also renew online through their INTA account.
When can I renew my membership?
Renewal for 2027 begins in October 2026. Designees and Administrators can renew during the renewal period.
We encourage you to renew early to help ensure uninterrupted access to your member benefits.
When is my renewal due?
Your 2027 membership renewal is due by December 31, 2026.
Renewals completed on or after February 1, 2027, will be subject to a 10% late fee.
Who can renew my organization's membership?
Your organization’s Designee or Administrator can complete the renewal. If you’re unsure who has renewal responsibilities for your organization, contact Member Operations for assistance.
Will INTA automatically renew my membership?
No. INTA memberships are not automatically renewed.
Each year, your organization’s Designee or Administrator must complete the renewal. This also provides an opportunity to review your organization’s information, membership roster, and other details before renewing.
How much will my renewal cost?
Your renewal dues depend on your membership category. Review the current dues schedule to see the rate that applies to your organization.
If your organization’s size or structure has changed, contact Member Operations to determine whether a different membership category may apply.
Can I renew for more than one year?
Yes. Organizations paying the Associate+ or Regular+ rate can pay membership dues for multiple years.
How do I add or remove people from my membership?
Organizations can update their membership roster throughout the year. Keeping your roster current helps ensure the right people have access to INTA member benefits, resources, events, and communications.
Designees can manage individuals through their INTA profile under Organization → Manage → Individuals.
How do I update our Primary Contact or Membership Designee?
Contact Member Operations with the updated contact information, and our team will help ensure your organization’s records remain current.
How do I update our Primary Contact or Membership Designee?
Contact Member Operations with the updated contact information, and our team will help ensure your organization’s records remain current.
How do I change our organization's Designee?
Contact Member Operations with the new Designee’s information, and our team will assist with the change.
How do I add another office to our membership?
Organizations with multiple offices may be eligible to include additional locations within their membership. Contact Member Operations to learn about the available options.
How do I update my organization's information?
Keeping your organization’s profile current helps ensure you receive important communications and member benefits. Contact Member Operations to update your organization’s information.
I'm having trouble logging in. What should I do?
Your INTA username is your email address. If you’ve forgotten your password, use the password-reset option on the login screen.
If you’re still unable to log in, contact Member Operations and let us know what error message you’re seeing so we can assist you.
I clicked the renewal link, but I'm seeing a blank screen. What should I do?
Try opening the renewal page in a different web browser.
If the issue continues, contact Member Operations and include a screenshot of the error message. This will help our team troubleshoot the issue more quickly.
Can I change information on my account?
You can update most of your personal information directly through your INTA account.
If you need to change your name or address, contact Member Operations for assistance.
What payment methods does INTA accept?
You can pay your membership dues by:
- Credit card
- Check
- Wire transfer
Processing fees may apply.
If you’re paying by check or wire transfer, select “Bill Me” during checkout. The invoice generated after checkout can be used to submit your payment.
Can my organization pay through an outsourced accounts payable system?
Yes. If your organization uses an outsourced accounts payable provider, contact Member Operations for the information needed to set up the vendor account and complete your renewal.
Is there a processing fee?
A 3.3% processing fee helps cover INTA’s costs for processing payments, including credit card, wire transfer, and check payments.
Will I receive an invoice?
Yes. After completing your renewal transaction, you’ll receive a confirmation email that includes your invoice.
How do I access or print my invoice?
To generate an invoice, complete the renewal transaction and select “Bill Me” at checkout.
When you’re ready to pay, log back into your INTA profile and select “Make Payment.” You can also use the invoice to submit payment by check or wire transfer.
Can I change an invoice after it has been paid?
Paid invoices cannot be revised.
If an invoice needs to be corrected, INTA can refund the payment so you can complete the renewal process again with the correct information.
Can I see who is included under my umbrella membership?
Yes. The Super Designee can view the organizations and locations included under your umbrella membership. If you need additional assistance reviewing or updating your umbrella membership, contact Member Operations.
How do I place myself under an umbrella membership or change my umbrella?
Contact Member Operations and our team will help you make the appropriate membership update.
What portion of my membership dues supports lobbying?
For U.S. members, 7.6% of 2025 INTA membership dues was applied to lobbying efforts.
Need Additional Assistance?
Our Member Operations team is here to help with questions about membership, renewals, payments, account updates, and member benefits. If you don’t see the answer you’re looking for, please contact us; we’re happy to assist.