FAQs

We’re excited that you plan to join us at the 2021 Annual Meeting Virtual+ and that you’re interested in our educational sessions. Most educational sessions are open to all registrants and do not require pre-registration.

Only those sessions that are marked as “limited attendance” require pre-registration. When the Meeting platform opens, you will be able to see all our educational sessions by day, time, and title.

You can view the Meeting program here.

When registering for the 2021 Annual Meeting Virtual+, you can select “limited attendance” educational sessions you want to participate in if seats are available.

If you’ve already registered, you can still add available sessions to your existing registration by following the instructions below:

1. Go to the INTA website.
2. In the upper right-hand corner, select the icon to log in to your INTA account.
3. Click the dropdown and click on My Account.
4. In the top navigation bar click on Purchases and go to Events.
5. In the list of events, click on the Details button next to the listing for “2021 Annual Meeting Virtual+.”
6. Browse the different available sessions.
7. Click on Add Session button (upper right side of the page).

“Limited attendance” educational sessions are not recorded.

Members must register for the 2021 Annual Meeting Virtual+ to attend their committee meetings. There is no “committee meeting only” option available.

Most educational sessions will be available on demand between 24 and 48 hours after the live session. These on demand sessions will be available until February 16, 2022.

Not currently.

Yes, if you register during Premium Access and Early Access for the 2021 Annual Meeting Virtual+, you’ll get early access to INTAconnect (our AI-empowered appointment system and matchmaking tool) to start scheduling meetings. However, you will not be able to hold these meetings on the virtual platform until the week of the Meeting itself, November 15–19, 2021.

Yes, you will have the opportunity to pre-schedule one-on-one and group meetings with other registrants on INTAconnect. If you registered during Premium Access or Early Access, you can pre-schedule meetings beginning October 18. However, you will not be able to hold these meetings on the virtual platform until the week of the Meeting itself, November 15–19, 2021.

When you register for the 2021 Annual Meeting Virtual+ you can select any Business Development sessions you want to participate in if seats are available.

Alternatively, if you’ve already registered, you can still add available sessions to your existing registration by following the instructions below:

1. Go to the INTA website.
2. In the upper right-hand corner, select the icon to log in to your INTA account.
3. Click the dropdown and click on My Account.
4. In the top navigation bar click on Purchases and go to Events.
5. In the list of events, click on the Details button next to the listing for “2021 Annual Meeting Virtual+.”
6. Browse the different available sessions.
7. Click on Add Session button (upper right side of the page).

Pre-registration is required for the following Business Development sessions: Corporate Circle (open to corporate registrants only), Corporate Table Topics, and Table Topics.

For other Business Development sessions, pre-registration may be recommended.

We’re using various platforms to host the Business Development sessions. They include Zoom, as well as other virtual areas and spaces with small table configurations that will allow for live, face-to-face video conversations with other registrants.

Please attend as many as you’d like, providing space is available.

These engaging sessions are most conducive to live interactions, so they won’t be recorded for on-demand viewing.

No. You must first register for the 2021 Annual Meeting Virtual+ to be able to register for an in-person mini-conference. Stand-alone registration for any of the mini-conferences is not available. Mini-conference space is limited, and registration is not guaranteed.

The registration fee for each mini-conference is $300 (plus VAT for the Berlin mini-conference). No discounts are available for purchasing multiple locations or for registering multiple colleagues.

Additionally, INTA does not have an associated room block in any of the three cities (Berlin, Los Angeles, and New York) in which the events are being held. Registrants are responsible for securing their own hotel accommodations, if necessary.

If you’re registered for the 2021 Annual Meeting Virtual+ and wish to add a mini-conference(s) to your registration, use this direct link (you must be logged in to INTA.org).

Please also note our Event Policies and Health Policies for our in-person mini-conferences.

For consideration of a refund outside of the cancellation scenario discussed above, submit your Refund Request Form to INTA Member Operations stating in detail the reason for the refund request and including copies of relevant supporting documents for the refund request.

Refunds for the registration fee for the in-person mini-conference portion of the Meeting only (minus a cancellation fee of US $150) will be issued for cancellations requested between Thursday, July 15, 2021, and Friday, October 29, 2021.

For more information, please refer to our virtual Meeting policies.

Each of the platforms used during the 2021 Annual Meeting Virtual+ requires that you create login information (username and password). We highly recommend that you create the same login username and password for each platform, including Zoom, to streamline your experience.

We also highly recommend that you use the same email address for your Zoom login as for your INTA.org login.

We recommend that all registrants use the Google Chrome browser for the Meeting.

If you’re using the Google Chrome browser and still encounter this issue, then please proceed to the Tech Help Chat. To do so, click on Technical Help Chat.

Please proceed to the Tech Help Chat by clicking on Technical Help Chat in the platform.

We do not recommend that you use your mobile device to view educational sessions. For the best viewing experience, we highly recommend using:

• A laptop or desktop computer
• A high-speed Internet connection
• An up-to-date Google Chrome or Mozilla Firefox browser

1. Click on Profile on the top navigation bar.
2. Upload your photo.
3. Change your time zone.
4. Auto-forward emails that are sent to you when you’re not online in the environment.

Most educational sessions will become available on demand between 24 and 48 hours after the end of the live session. These on demand sessions will be available until February 16, 2022.

Course materials are located under the Resources tab. They can be added to your briefcase and downloaded to your computer.

You will not be able to see who is registered for a Business Development session beforehand.

We will not be sharing the names of participants.

When you attend a Business Development session, we encourage you to jot down the names of the other registrants you meet and then connect with them through INTAconnect, our AI-empowered appointment system, or have an impromptu meeting with your new connections at the INTA Café.

Additionally, if you’re attending a Business Development session in the virtual hospitality area, we encourage you to complete your profile with all your contact details and any additional external links you would like to include (e.g., INTAconnect profile, website, LinkedIn profile, etc.).

If you meet anyone at your virtual table with whom you would like to connect afterwards, you can click on that person’s icon to see his or her full profile. This way, you can access a person’s contact details so you can then connect through email, LinkedIn, or any other communications channel listed in the profile.

There are some Business Development sessions that will take place in Zoom. We recommend that you have a functioning camera and microphone. This will enhance your experience when you participate in these sessions.

You’ll be sent the profile email for INTAconnect under a separate cover.

If you don’t see this email, please check your spam folder or with your IT department to ensure your email server isn’t blocking emails from the INTAconnect platform, which is separate from the INTA website. Messages from INTAconnect come from [email protected].

INTAconnect doesn’t have vCard capabilities. However, you can send a vCard within the main platform.

To send a vCard within the main platform, go to Profile, and then go to the second tab and click on vCard. Then click Send.

Click Networking on the top navigation bar. Enter the email with which you registered for the event (hint: it is the same as the one you use to log in to the event platform).

On the next screen for “Badge ID/Registration ID,” please follow the prompts to Claim Accountor to request a reminder for your Badge ID.

Please click on Networking. Then click on Profile and make sure your profile is up to date.

Once you log in to INTAconnect, you can access the following either on the main page, or in the left-hand navigation:

1. Recommended for You: Review and act on our recommendations for you. Here are the actions you can take on people:
   • Skip: You are not interested in this person.
   • Interested: You are interested and would like to spark a conversation.
   • Meet: You want to request a meeting with this person.
2. Interested in You: See the people who have shown interest in you.
3. My Connections: Once you have a mutual interest in someone or once you have a scheduled meeting with someone, you’ll be able to open a chat with that person.
4. My “Interested” List: See a list of people in whom you have shown interest.
5. My “Skip” List: See a list of people whom you have skipped.
6. My Schedule: See a list of your scheduled meetings.
7. Brand Hubs: See a list of Brand Hubs, which are hosted by various organizations.
8. Brand Hubs Representatives: See a list of representatives of the various organizations with a Brand Hub.
9. Registrants: See a list of all Meeting registrants who have opted in to being visible within INTAconnect. You may also do a search (see the top of the screen for the Search button).

You can go in and out of the virtual meeting room within the scheduled meeting time; however, once the meeting time has expired, you’ll be unable to access the virtual meeting room. Once you’re in the virtual meeting room, the meeting duration is not limited.

Inside the virtual meeting room, you can:

1. Review the profile of the person you are meeting.
2. Send a message to the person you are meeting.
3. Share your screen.

There is no need to download any additional software.

You’ll be able to access the virtual meeting room for any given scheduled meeting directly within the web platform via the “My Schedule” tab.

Virtual meeting rooms are available only for scheduled meetings (if the meeting is pending or cancelled, the virtual meeting room will be unavailable).

A virtual meeting room will be clickable five minutes before the scheduled meeting. Click on Open Virtual Meeting Room to attend your meeting.

If you need to invite others to this meeting, then please forward them the link you received in the email confirmation.

The email confirmation you receive will display the time zone of the meeting requester, but you’ll see the meeting in the platform schedule in your respective time zone.

We recommend that you use the schedule in INTAconnect to manage your calls and meetings because this is set to your preferred time zone. Don’t rely on the emails, since that approach may cause confusion.

CLE credits/CPD points will be available for many of the educational sessions. INTA will apply to several state authorities for most of the general sessions.

To meet CLE eligibility requirements, you must be connected and watch the entire session. A verification code will appear during the session presentation. Please download the affirmation form, fill in the codes, and keep the form for your records in case the state authority requests it. You’ll see a message like the following:

For those individuals seeking CLE credit in New York State, please fill out the New York State Affirmation Form and send it to [email protected] at the end of the Meeting.

Your log-in/log-out information is recorded in the system and is also used to verify attendance for CLE purposes. If approved, Certificates of Attendance for the live sessions will be available approximately three to four weeks after the 2021 Annual Meeting Virtual+.

INTA issues all CLE certificates. If you have questions about CLE, please contact us.

You’ll be able to download the Certificate of Attendance approximately three to four weeks after the 2021 Annual Meeting Virtual+ through INTA’s website.

Credits are requested for each state according to the number of sessions and the duration of each session. INTA does not have any control over the number of credits that each state approves. The amount of CLE credit approved varies for each state. The CLE credits provided by each state will not be determined or posted online until after the 2021 Annual Meeting Virtual+. Please allow approximately three to four weeks for information to be uploaded to the Registrant Portal.

You may download certificates for meetings from previous years by accessing the CLE portal.